Grocery store prices always fluctuate. It has nothing to do with the economy, sometimes sale prices are better than others. Each week there is a new ad for items that are on sale throughout the store and the prices stand until the next ad. We cannot alter or match the prices of our competitors because it is against store policy. As much as we would like to accommodate the customer, its better to be safe than sorry.
At the customer service booth, a customer wants us to price match toothpaste that is 50 cents cheaper at our competitor down the street…
Match Me: [holding up the toothpaste] The store down the street has these for 50 cents cheaper.
Me: Okay…
Match Me: Are you going to match it?
Me: I’m sorry sir, we cannot price match our competitors.
Match Me: You’re going to let me walk down the street?
Me: Sorry.
He’s inching closer to the door.
Match Me: I’m leaving.
Inching closer to the door…
Match Me: Last chance, I’m going down the street.
Me: *Sigh*
