Statement #1: I hate when checkers ask me if I found everything I was looking for. I don’t see the point in telling them that I tromped all over the store, twice trying to find the (whatever it was) Im in line, Im ready to go, it’s too late now. Don’t make me lie by asking me if I found everything.
Statement #2: The problem with plastic is that the items fall out all over the suv. Plus I don’t want to carry 10 bags. I always ask for paper but for some reason they never put the milk in the bag. I have hairy dogs, there is hair all over my suv, I dont want hairy milk, the milk must be in a bag!
Reply to Statement #1: I usually ask “did you find everything alright” just for conversation but many times customers who didn’t find what they were looking for would tell me. I think this would save a lot of time for customers who do come in next time that we either carry the item or if we don’t so the customer wouldn’t have to go looking for something we don’t sell. If we do have the item in question then it wouldn’t be a problem to send a courtesy clerk to get it while the checker is still scanning the rest of the items.
Reply to Statement #2: Plastic bags do fall all over the place when placed in a vehicle. By default, we use plastic bags unless the customer tells us otherwise. I would assume the milk has a handle, therefore it would be unnecessary to put the milk in a bag unless the customer tells us to do so. No one wants hairy milk or groceries but does your grocery clerk know your car is full of dog hair or if you have a dog?
