DVD Kiosk in the Grocery Store

Outside of almost every convenient store and grocery store chain, there’s a DVD kiosk such as Redbox or DVDPlay. These DVD kiosks for $1 per rental, per day is convenient to shoppers who are able to buy groceries and get a movie all in a single trip. Many of these kiosks are located outside but for some reason, our DVD kiosk is located inside the store. Which means they only operate within store hours and if our store closes at midnight, customers are unable to rent or return movies until the store opens. Some customers like to take their time searching through the catalog of movies but if there’s a line, one must be courteous to the people behind them. One also has to be courteous to the store hours as well because it’s not OK to take your time looking for a movie when the store is closing.

After several store closing announcements a couple is still deciding on what movie to get…

Rami the Security Guard: Hey, you have to leave the store is closed.

Uncourteous Couple: Hang on.

Rami the Security Guard: Sorry. Store is closed. You have to leave.

Uncourteous Couple: Hang on.

Rami calls for me to deal with the situation because he is unable to physically remove them because of store policy.

Me: Hi guys, the store is closed and we’re locking up.

The didn’t flinch or look at me. They kept their eyes on the kiosk screen.

Uncourteous Couple: Hang on.

Me: I’m serious, you have to leave.

The just ignored me and it would be pointless to call the police because by the time they would have arrived, these two would be gone. So Rami and I stood there waiting for them to finish.

Uncourteous Couple: HAHAHAHA… that movie is pretty funny! HAHAHAHAH..