The good thing about grocery shopping is customers are able to do what they need to do in one stop. Need to send money to a love one? Check. Quick dinner entree from the deli? Check. Avoid going to the bank to get cash? Check.
With a debit card customers are able to get cash back from your grocery retailer without paying any surcharge fees. The options are usually in denominations of $20, $40, $60 and “Other.” The “Other” option lets the customer input how much cash back they desire, most grocery retail chains only allow cash back of up to $200 per day. It is best to ask the cashier if they have the amount of cash back needed. The best time to request a high amount of cash back is in the evening.
At our store, we have a sign that says “Please ask cashier for cash back.” Many times customers don’t pay attention to the sign and request whatever amount they please only to realize the grocery clerks till doesn’t have the cash. The grocery clerk would either borrow from the other checkers tills or give the cash back in smaller denominations which would clean them out.
What annoys us grocery clerks is when the customer doesn’t read the “Please ask cashier for cash back” sign and request an amount we don’t have. When we try to compensate for the customers negligence by paying them in smaller bills they get angry and tell us they want the cash back in bigger denominations.
A customers comes into the checkout line and buys a pack of gum. He slides his payment card and he’s punching a bunch of numbers into the card reader…
Me: Umm… How much cash back are you getting?
After I asked him that question my till pops open…$200.00 cash back.
Me: I don’t have that much money.
Careless Cashbacker: We’ll isn’t it your job to ask me how much cash I can get?
Me: No, there’s a sign on the card reader that tells you to ask the cashier how much cash back you can get.
Careless Cashbacker: Oh well. I didn’t see it.
I give the man his cash back in $100 in tens, $75 in fives and $25 in ones…
Careless Cashbacker: Don’t you have something bigger? I don’t want to lug this much cash around.
Me: Sorry but this is all I have.
Careless Cashbacker: Can’t you go to another checkstand?
Me: They don’t have much either. It’s 8 am in the morning.
Careless Cashbacker: You don’t have to tell me what time it is. I already know!
Me: Well sorry.
Careless Cashbacker: Great! Now I have to make a stop at the bank.
Me: [under my breath] Great. Now I’ll be giving cash back to the next person in coins…
